Privacy Policy

Last updated: November 7, 2026

 

Reclaim Metabolic ("we") offers online health and wellness coaching memberships. This policy explains what information we collect and how we use it.

 

What we collect

• Your name, email and message when you use our contact form or sign up for a free guide.

• Information you share as a member in the Reclaim App, such as your goals, health and activity background, and check-ins.

• Basic website usage information (pages visited, device and browser) collected by our website provider through cookies.

Payments are handled by our payment providers. We never see or store your full card number.

 

How we use it

To provide your membership and coaching, answer your questions, and send you emails about Reclaim. You can unsubscribe from our emails at any time. We use your health information only to support your coaching. We never sell your information or use your health information for advertising.

 

Who we share it with

Only the services that help us run Reclaim: our coaching app and payment provider (Trainerize), Stripe, MailerLite (email), Wix (website), and Zoom (live group calls). We may also share information if the law requires it.

 

Your choices

Email us at support@reclaimmetabolic.net to see, correct or delete your information. Some records may need to be kept for billing.

 

Adults only

Our services are for adults 18 and older.

 

Not medical advice

Reclaim provides education and coaching, not medical care. Check with your doctor before starting any new nutrition or exercise program.

 

Questions

Email support@reclaimmetabolic.net or use our Contact page.